Privacy policy

Anna's privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase on annas.com (hereinafter, the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you navigate the Site, we collect information about the web pages or products you view, the web pages or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

COOKIES

Here is a list of the cookies we use. We list them so you can decide whether you want to delete them or not.

  • _session_id , unique session token. Allows Shopify to store information about your session (referrer, landing page, etc.).
  • _shopify_visit , no data, persistent for 30 minutes from the last visit. Used by our web provider to track the number of visits.
  • _shopify_uniq , no data, expires at midnight (relative to the visitor) the next day. Counts the number of visits to the store by a single customer.
  • cart , unique token, persistent for 2 weeks. Stores information about the contents of your cart.
  • _secure_session_id , unique, session token.
  • storefront_digest , unique token, indefinite. If the store has a password, this is used to determine if the visitor has access.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and telephone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect to fulfill orders placed through the Site (including processing your payment information, arranging for shipments, and issuing invoices and/or order confirmations through SendCloud). We also use this information to:

  • Communicate with you.
  • Examine orders to detect fraud or possible risks.
  • Provide you with information or advertising related to our products or services according to your preferences.

We use the Device Information we collect to help us detect potential risks and fraud (especially your IP address) and, generally, to improve and optimize our Site (for example, by generating reports and statistics about how our customers browse and interact with the Site and to evaluate the success of our advertising and marketing campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above. For example, we use Shopify technology in our online store. You can learn more about how Shopify uses your Personal Information here: Shopify Privacy Policy . We also use Google Analytics to understand how our customers use the Site. Learn more about how Google uses your information here: Google Privacy Policy . You can opt out of Google Analytics here:Opt Out of Google Analytics .

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other legal request for information we receive, or to protect our rights.

TARGETED ADVERTISING

As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) educational page here: NAI Online Advertising .

DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we receive a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to request its correction, update or deletion. If you wish to exercise this right, please contact us using the contact information provided below.

Additionally, if you are a European resident, please note that we are processing your information to fulfill any contracts we may have with you (for example, if you place an order through the Site) or to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless you ask us to delete it.

The Site is not intended for persons under 18 years of age.

CHANGES

We may update this privacy policy periodically to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

CONTACT

For more information about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact us by email at annasbcncontact@gmail.com